# Travel

{% hint style="info" %}
On the GoMining platform, our rewards program is called **Hashback**.
{% endhint %}

### What is GoMining Travel?

**GoMining Travel** is a dedicated service within our ecosystem that lets you book hotels directly through our partner Solartrip using your GoMining balances. It connects your digital assets with real-world travel experiences.

### How do I book a stay?

You can browse and book destinations in the **Marketplace → Travel** section.

To book a stay:

1. Enter your destination, travel dates, and the number of guests in the search bar on the **Travel** page.
2. Browse the results. Use filters (budget, hotel type, or theme) to narrow your choices, then click **Select** to choose your preferred hotel.
3. Scroll to the **Select room** section to view available categories (e.g., Deluxe, Suite).
4. Click **Select** on the specific room offer. Review the *Housing information* and payment terms before completing the checkout.

### Which currencies can I use for booking?

At launch, the platform supports payments from internal virtual wallets in three main currencies:

* **GMT**
* **BTC**
* **USDT**

### How does the payment process work?

When you select an offer, you can pay directly using your GoMining virtual wallet. After the merchant confirms availability, the system temporarily locks the required amount in your account. The final charge is applied only after your service (for example, your stay) begins.

### Can I earn rewards on my bookings?

Yes! Every booking made through **GoMining Travel** is eligible for up to **4% cashback**. You can see your estimated reward during the booking process, and it will be officially credited to your account once your stay is successfully processed.

### Where can I manage my trips?

You can view and manage all your reservations, including current and past trips, by clicking the **My Booking** button at the top of the **Travel** section.

### What should I do if I need to cancel or change my booking?

Cancellations are handled through the platform. If a merchant cancels a payment before it is finalized, your locked funds are automatically released back to your virtual wallet.

For specific changes (such as dates or guest details) or refund requests, contact the **Customer Support** team directly via the dedicated button in the **Travel** section.

### Is my payment secure?

Yes. Every transaction is protected by GoMining’s secure internal payment system. Payments must be authorized from your secure account, and merchants receive funds only after the service is confirmed and has started.

### What should I do if I have an issue with my booking?

If you have questions or encounter issues with a specific booking, use the **Customer Support** button in the **Travel** section. It will connect you with SolarTrip's support team.

{% hint style="warning" %}
All booking-related support (changes, cancellations, or property details) is provided directly by Solar Trip. \
Our internal support team handles only payment and cashback inquiries. You can contact us via <support@gomining.com>
{% endhint %}

### How do I earn cashback?

Cashback is calculated from the booking price in USD. Once your stay is completed, it's converted into mining power (TH) and added to your miner.

The miner you pick receives cashback from both your [GoMining Card](https://help.cards.gomining.com/) and Travel.

### How is cashback calculated?

The cashback percentage depends on your GoMining VIP level.

Here’s how it works:

1. Each purchase is converted into its USD value
2. Your **VIP level** determines what percentage of that amount you get back
3. The cashback is added to your personal cashback balance
4. At payout time, the full amount is converted into **TH** and applied as a miner upgrade

The [VIP Levels page](https://app.gomining.com/vip-program/levels) lists all available VIP levels and their cashback percentages.

### Which miners can receive cashback in TH?

You can choose almost any miner, except for these categories:

* Miners purchased via installments
* Miners listed for sale
* Bonus miners
* Miners with efficiency less than 20 W/TH.


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